Shipping and Returns

Please allow 5-7 business days for order processing. Your order will be shipped with via USPS Standard or Expedited service in the U.S. Handling times can vary depending on seasonal order loads, weekends, and holidays.

Here at Nuevo Medico we have a no-hassle return policy to take back your purchase.  We give you (30) thirty days from your date of purchase to return your items. Unfortunately, if (30) thirty days have passed since your purchase date, we will be unable to offer you a refund.

All CBD products carry a 30-day customer satisfaction guarantee. If you have purchased a product for the first time, and you are not satisfied with the product, simply return the unused portion of the product. If we receive a returned product within 30 days, we will issue a full refund. Your acceptance of the terms of purchase means you agree to and understand the refund policy.

Otherwise, to be eligible for a refund, your item(s) must be sealed, unused and in their original packaging. Once your return is received and approved, we will notify you via email that a refund will be processed back to your original form of payment and will post to your account within (30) thirty days.

Once your return is approved, a refund will be processed back to your original form of payment and will post to your account within (30) thirty days.


How to set up a Return

Please visit our Contact Us page to request a return. You pay for return shipping with tracking


Nuevo Medico CBD Shipping

At this time, we are unable to ship CBD products internationally or to customers in the following states: Idaho, Iowa, Kansas, Mississippi, Montana, Nebraska, North Dakota, and South Dakota. 

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This product is not for use by or sale to persons under the age of 18. This product should be used only as directed on the label. It should not be used if you are pregnant or nursing. Consult with a physician before use if you have a serious medical condition or use prescription medications. A doctor's advice should be sought before using any product, including CBD, in an attempt to treat an ailment. All trademarks and copyrights are property of their respective owners and are not affiliated with nor do they endorse this product. These statements have not been evaluated by the FDA. This product is not intended to diagnose, treat, cure or prevent any disease. These products contain 0.3% THC. Use the "CONTACT US” link above for general questions and return policy.  By using this site you agree to follow the Privacy Policy and all Terms & Conditions printed on this site. Void Where Prohibited By Law.

 

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