FAQS

WHAT LOCATIONS DO YOU SHIP TO?

We ship within the United States only. At this time, we are unable to ship CBD products internationally or to customers in the following states: Idaho, Iowa, Kansas, Mississippi, Montana, Nebraska, North Dakota, and South Dakota.

HOW DO YOU GUARANTEE THE QUALITY OF YOUR PRODUCTS?

Our full spectrum CBD is made from hemp naturally grown on our family farm in New Mexico, using the highest quality standards. Our hemp is grown using no pesticides, is vegan, gluten-free and non-GMO. The hemp is then manufactured into CBD in New Mexico using no artificial flavors, preservatives or sweeteners, giving our ingestible products that natural CBD flavor. Our hemp and CBD is tested multiple times throughout the entire process. 

HOW LONG DO ORDERS TAKE TO SHIP

Once an order is placed, fulfilling that order can take up to 5-7 business days, although we aim to fulfill it as quickly as possible. Once it leaves our facility, it should be to you within 2-5 business days based on where you live. You may find more info on shipping at https://www.nuevomedico.com/shipping-returns.

DO YOUR PRODUCTS CONTAIN THC?

Yes. You should not take this product if you are subjected to drug testing. Even though our full spectrum CBD only contains 0.3% THC there is a chance you may test positive for marijuana.